By accessing and using the PDFWING service, you acknowledge and agree to these Terms of Service. These terms govern your use of the website, services, and any related API usage. This service is operated by TMA ADVERTISING JSC. We reserve the right to update, modify, or amend these terms at any time. The latest version will always be available on our website.

1. Allowed Usage

Do not use the service for malicious purposes. Do not attempt to build a raw file conversion service on top of the PDFWING service provided by this service.

PDFWING offers functionality to embed, convert, and modify files of different formats. This service is accessible through a web interface, API, and mobile apps. Users agree to abide by the policies and limitations of the service, including but not limited to:

• Maximum time consumption ("conversion credits") per user.
• Maximum number of files uploaded per user.
• Maximum file size for conversions.

Attempts to bypass these policies (e.g., by creating multiple accounts) are prohibited. Users also agree not to reverse-engineer, decompile, or otherwise attempt to discover the source code or algorithms underlying this service.

The PDFWING service must only be used as an integral component of software that provides significant value and additional functionality. Offering a raw file conversion service as a standalone product using the PDFWING service is strictly prohibited.

2. Prohibited Uses

PDFWING is designed exclusively for sharing self-owned documents. Any use beyond this requires prior written consent from TMA ADVERTISING JSC. Violations of these terms may result in the removal of offending documents and the suspension or termination of the associated account without notice or refund.

3. Availability of Service (SLA)

We guarantee a monthly uptime percentage of at least 99.9%. The monthly uptime percentage is calculated by subtracting from 100% the percentage of minutes during the month in which the service was unavailable. If we fail to meet this standard, you are eligible to receive a refund as described below.

Refunds

In the event of noncompliance, you are entitled to a refund of 1% of the total amount of your last invoice for every 10 minutes of unavailability, up to 100% of the total invoice amount. To claim a refund, you must provide:

• The dates and times of each unavailability incident you are claiming.
• Your request logs that document the errors and corroborate your claimed outage.

SLA Exclusions

Refunds will not be issued if the outage:

• Results from announced maintenance (announcements are made on the service status page).
• Is caused by corrupt or incompatible requests or files provided by you.
• Is caused by unsupported input files (support for specific files can be checked using the free version).
• Is caused by a conversion type labeled as "experimental."
• Is caused by factors outside of our reasonable control, such as force majeure events or issues with internet access beyond our service demarcation points.

4. Prohibited Content

Users are strictly prohibited from uploading the following types of content:

• Content that violates any applicable laws or regulations.
• Material supporting terrorism, promoting violence, or inciting harm.
• Harassment, doxxing, or publishing personal information of third parties without consent.
• Files infringing on third-party intellectual property rights, including copyrights or trademarks.
• Spam, fraudulent documents, or content created for SEO manipulation.
• Adult content, including pornography or explicit material.

5. Copyright Compliance

PDFWING serves as a technical service provider and does not claim ownership over any content uploaded by users. Users bear full responsibility for ensuring their uploaded documents comply with all intellectual property laws. Any unauthorized sharing or reproduction of protected works is prohibited and subject to legal consequences.

TMA ADVERTISING JSC reserves the right to disclose user information, including IP addresses and email addresses, to relevant authorities when required by law.

6. Subscriptions and Payment

By subscribing to PDFWING, you agree to prepay for services on a monthly basis. Payments are due upon invoicing, and accounts overdue by more than 10 days may experience service interruptions. All payments are non-refundable.

You may cancel your subscription at any time via the "Cancel Subscription" option in your account settings. Cancellation does not absolve you of responsibility for unpaid charges.

7. Limitation of Liability

While we strive to provide a reliable service, TMA ADVERTISING JSC cannot guarantee that documents will remain undamaged, accessible, or free from deletion. Users are responsible for maintaining backup copies of their files.

Under no circumstances shall TMA ADVERTISING JSC be held liable for any loss of data, revenue, goodwill, or any indirect, incidental, or consequential damages arising from the use of the PDFWING service.

8. Termination

Users may terminate their use of PDFWING at any time. However, termination does not relieve users of outstanding financial obligations.

TMA ADVERTISING JSC reserves the right to suspend or terminate access to PDFWING services for violations of these terms, non-payment, or as required by law. In cases where PDFWING is discontinued, users will receive at least 30 days’ prior notice.

9. Privacy Policy

These Terms of Service incorporate the PDFWING Privacy Policy. For details on how we collect, store, and use your data, please review the Privacy Policy available on our website.